The well-known meal delivery service and restaurant directory Zomato has revealed a customized chatbot called “Foodie Buddy,” also referred to as Zomato AI. This AI-powered chatbot is intended to help users choose wisely while placing their meal orders. According to a recent blog post on Zomato, the chatbot uses a multi-agent framework and is equipped with a variety of prompts for different tasks, giving it many capacities to effectively serve clients at any given time.
The newly launched functionality will progressively roll out and be available only to Zomato Gold members.
Want a certain dish? By providing a widget that lists all the restaurants serving your preferred dish, Zomato AI streamlines the procedure. The chatbot can advise a curated list of well-liked dishes or suggest places if you’re unsure what to order, taking the stress out of choosing your dinner, as explained in the blog.
The blog also emphasizes a crucial development: the development of numerous Zomato services that AI agents may dynamically access, enabling them to retrieve the information required to successfully respond to consumer enquiries.
Zomato AI is reportedly able to respond to a variety of customer queries, even tricky ones like “What should I eat when I’m hungover?” or “Can I find something that is both high in protein and low in carbs?”
According to the blog post, Zomato AI’s main goal is to help consumers find the ideal dish to order, especially when they are browsing the website while their stomachs are growling.
Users must have the most recent version of the Zomato app and be a Zomato Gold member in order to enjoy this feature.