Leading logistics company Delhivery has unveiled a brand-new digital shipping platform named “Delhivery One” with the intention of supporting Indian SMEs and D2C brands with regard to logistics. Delhivery One provides a range of integrated shipping services, such as post-purchase correspondence, analytics, international shipping, one-click channel integration, non-delivery report (NDR) management, and more.
Smaller companies can ship using the platform with a minimum wallet recharge of Rs 500 and no minimum order value. Additionally, it offers reduced shipping costs for packages weighing more than 5 kg. Through its collaboration with FedEx, Delhivery One enables SMEs to ship to more than 220 nations.
The introduction of Delhivery One strengthens Delhivery’s position as the go-to shipping partner for micro and small businesses, according to Mohammed Ali, head of SME and direct business at Delhivery. It also gives SMEs the tools they need to succeed in the rapidly changing e-commerce industry.
The technology, which has been in development for a year, makes it simple for merchants to sign up and begin shipping both domestically and internationally. Delhivery also intends to add more improvements, such as marketplace integration, the launch of a mobile app for Delhivery One, and the provision of shipping credits to businesses to offset cash-on-delivery (COD) costs.
Additionally, a return-to-origin (RTO) predictor driven by AI is in development to assist organisations in lowering costs and boosting efficiency by anticipating and reducing returns.
On the BSE, Delhivery shares were trading lower at Rs 415.10. The company’s loss was reduced by 78 per cent to Rs 89.5 crore in the first quarter of FY24, while service revenue increased by 11 per cent compared to the same time the year before.
Delhivery, which was established in 2011 and went public the previous year, competes with other logistics providers in the Indian market and has been working to diversify its offerings in order to better support SMEs and D2C companies.