Bengaluru: In an effort to tackle the persistent challenge of providing last-mile connectivity for metro passengers, the Auto Rickshaw Drivers Union (ARDU) is gearing up for the launch of their latest innovation, ‘Metro Mitra,’ scheduled for September 6. Building on the success of their previous offering, the ‘Namma Yatri’ app, ‘Metro Mitra’ aims to seamlessly connect metro commuters to their final destinations, starting from metro stations within the city.
What makes ‘Metro Mitra’ truly exceptional is its ingenious technology, which eliminates the need for customers to download a dedicated application. Instead, commuters can access this innovative service simply by scanning a QR code.
Developed by ARDU, ‘Metro Mitra’ represents a groundbreaking solution to the common challenge faced by passengers who often struggle to find transportation for short-distance journeys. With this application, ARDU seeks to bridge this gap and enhance the overall metro commuting experience.
Notably, ‘Metro Mitra’ prioritises passenger convenience. It eliminates the hassle of app downloads, allowing commuters to scan a QR code displayed outside metro stations for instant access to rides.
Upon scanning the QR code, passengers are directed to a webpage listing prominent landmarks within a 5-kilometer radius of the metro station. After selecting their desired landmark, a one-time password (OTP) is generated, enabling them to book their ride. Auto-rickshaw drivers who have integrated the application into their operations receive a notification and promptly pick up the passenger.
Regarding fare calculation, ‘Metro Mitra’ adheres to Government-prescribed metre rates. A nominal charge of Rs. 10 is applied for app maintenance and further development.
Sources indicate that the ‘Metro Mitra’ service will be available for journeys originating at metro stations and concluding at various locations. However, ARDU plans to expand the service to include transportation from significant landmarks to metro stations in the coming months.
In an effort to further streamline the metro commuting experience, ARDU is reportedly in discussions with the Bangalore Metro Rail Corporation Limited (BMRCL) to integrate ‘Metro Mitra’ services with its WhatsApp chatbox, primarily used for ticket bookings.
This collaborative effort has the potential to provide commuters with an even more comprehensive and user-friendly transportation solution.